Global Reward Solutions Support

My member import failed with the following error message "Invalid Zip Code". The member import has postal/zip code validation. Please the tabl...

Removing a hierarchy role involves two steps:  The first step involves uploading a hierarchy role file with the role assigned to single admin user. This ...

Why do I have duplicate records for a member? There are several possible reasons why duplicate member records could exist: When importing members it i...

Here is a list of commonly used fonts that are available: Arial Arial-Bold Arial-BoldItalic Arial-Black Arial-Italic Avenir Next Medium Avenir Ne...

Award Description Award Family Name Award Name Award Type Awardee Department Name Awardee Metadata (identified using external ID) Aw...

Here is a list of fields that are available to be populated on a service award certificate: Anniversary Date  Award Name Awardee Name (First and...

The following catalogues types are eligible for plateau credits: Merchandise Digital Music Experiential Gift Cards Reloadable Egift Charities Dig...